Job Title

Mercedes Benz – Retention Team Consultant

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Field Recruitment

2 Active Positions

Job Description

Mercedes Benz is one of the most prestigous brands on the planet and we have an opportunity for the right person to work for them.

Sytner Mercedes Benz in Swindon are looking for a person on their Customer Service Retention team.

OBJECTIVES
You will be calling Sytner Mercedes- Benz customers who have previously brought a car, converting as many calls as possible into test drive appointments

-Calling Sytner customers to book appointments for dealerships
-Providing excellent customer service and arranging call backs for customers
-Using internal booking system
-Taking Inbound sales calls from customers who are enquiring on cars shown on the Sytner Mercedes-Benz website
-Hitting targets and KPIs
-Building rapport with customers
-Sytner Mercedes-Benz based in Swindon Greenbridge.

This role will be working shift patterns of Wednesday to Sunday or Saturday to Tuesday between the hours of 8.00am-10:00pm and weekends on a rota basis (40 hours per week), paying £8 per hour (with opportunity for (LOTS OF) commission as soon as you have completed your training).

( NB:The shift patterns are done on weekly basis and are done fairly, and necessity to work lates is not often, and if you work at weekends you get days off the following week).

EXPERIENCE
Skills Required
-Passionate about providing excellent customer service and retaining customers
-Strong communicator
-Confident working to targets
-Previous sales related experience in either a telephone based role or face to face sales isn’t essential however is desirable.
-Proven track record of achieving your own targets
-Skilled at overcoming objections.

BENEFITS
This is a temporary to permanent position, so this is a great opportunity for you to earn lots of money working for a great company

As a member of the Sytner Group you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training.

With excellent benefits, incentives, training and career development opportunities, joining Sytner Mercedes -Benz will give you a career for the future and not just for now.

HOURS
40 per week

HOLIDAYS
25 per annum

JOB TYPE
Temporary

Greenbridge, Swindon, Wiltshire
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Tags: outbound calls

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